 | | | United Kingdom Delivery Time Guide We deliver your order right away. We will normally DISPATCH your order within 1 working day via first class Royal Mail, or Express Delivery. You have the option to choose.
For customers wishing a faster guaranteed delivery service within UK Mainland, (Excludes remote parts of Scotland or less the parcel weight is below 2kg) we now offer "UK - Express Delivery". Orders are sent on a SIGN FOR SERVICE and delivered within 2 working days. Please ensure a delivery address is given where the goods can be signed for, to ensure receipt of goods within 2 working days.
Most First Class Orders are received within a week, however we are unable to guarantee time scales on this service and in the few cases parcels may be delayed for longer periods by the Mail provider. Thus customer wishing or requiring a faster guarantee service should select "UK Express Delivery".
Most of our parcels are dispatched on a registered - sign for service, if you are not available to take delivery you will need to collect the parcel from our mail providers enqueries office. Presently our mail providers are Royal Mail and City Link. Generally speaking If you have not received your parcel within 5 working days it means our mail provider (which is normally Royal Mail) have attempted to deliver but no one was around to take delivery, here you need to contact them urgently and make arrangements to collect the parcel from your local depot, do not assume you were left a sorry you were out card - work to the 5 day rule detailed above.
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